![]() If you are using Stripe Connect and are using the destination charge method, and your sellers have standalone accounts, make sure they know they can’t issue refunds from their Stripe dashboards. Providing the date of the transfer, the amount and the id was helpful to Stripe support.Īfter we knew which kitchen had performed the refund, it was easy enough to find the charge, and then refund it to the customer, completing the loop. For the most part, this is a standard form, but Stripes forms assume that you. It was far easier to contact Stripe directly and ask them to hunt it down with some internal tools. Our payment processor Stripe is requiring all of our Writer accounts to. If we didn’t know that, we’d have to search through all the connected accounts for the matching charge. Tracking down exactly which charges were being refunded by a kitchen was tedious, but easy to do if we knew which kitchen had performed the refund. ![]() ![]() When a refund happens, initiated by the kitchen When a refund happens, if initiated by the platform: Resources Statement descriptors Verification follow-ups Once you’ve created or connected an account, Stripe will verify your business information and approve your account, usually within a few minutes of submission. Here is the flow of funds when a charge happens: This video demonstrates the steps you go through to create a new account or connect an existing Stripe account to your platform. However, it wasn’t flowing through to to the food business from whence it came. I looked into this and, after some investigation and emails with Stripe support, determined that the kitchens were refunding money to us. So, we wanted to figure out where the extra revenue was coming from. Now, every business wants more revenue, but they tend to like to know the source. There was extra money in our bank account. Meanwhile, when The Food Corridor ran numbers looking at revenue, we saw aberrations. You just have to place the Stripe Marketplace Token on the page and call it from within the workflow when you are trying to convert a form into the token. It is used for creating a bank account or card token. So, the kitchens refunded, and the food businesses waited. This plugin has 2 elements: One is called Stripe Marketplace Token. Refunds happen for a lot of reasons–maybe the food business was inadvertently charged or they had some issues in the kitchen. Some of the kitchens noticed they could refund a charge via their Stripe dashboard. We are using destination charges so charges run against the platform account and are then immediately transferred to the kitchens, less any application fees (this is not entirely accurate, but good enough for this post). Our sellers (kitchens) have standard accounts, which means they have full access to the Stripe dashboard (I believe these used to be referred to as ‘standalone accounts’). We are using Stripe Connect to handle our payments.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |